Please review our Financial Policy carefully in our patient forms section.
Your charges, payments, and adjustments will be listed on our billing statement. You will receive an explanation of benefits from your insurance company which should correspond to our billing statement. We will bill your insurance plans as a courtesy when you provide an insurance card. You are still financially responsible for your account and will receive a statement.
Your health plan that you have chosen mandates that you are financially responsible for payment of all co-pays, deductibles and non-covered services, this is not up to the doctors to mandate. Drs. Frankel, Reed & Evans are contractually obliged to collect them, please do not request that we adjust these from your account as it is a contract you have chosen with your insurance company. We make every effort to process your charges efficiently.
In the event that an error does occur, please let us know as soon as possible by calling our billing department at 425-677-9551.